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Privacy
AEWC Website Privacy Policy
Privacy PolicyThis Privacy Policy applies to all personal information collected by Australian Energy and Water Corporation ACN 640 029 885 (AEWC) via this website.
By using this website, you acknowledge that you have read and understood this privacy policy. Please note that this policy does not extend your rights or AEWC’s obligations beyond those defined in the Privacy Act 1988 (Cth).
personal information
What is âpersonal informationâ?
What isThe Privacy Act 1988 (Cth) currently defines âpersonal informationâ as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
- whether the information or opinion is true or not; and
- whether the information or opinion is recorded in a material form or not.
If information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as âpersonal informationâ and will not be subject to this privacy policy.
collected information
Website Analytics
AnalyticsWe may also use Google Analytics on our website to gather anonymous information about visitors to our website. When you visit our web pages, your browser automatically sends anonymous information to Google. Some examples of the type of information includes the web address of the page you are visiting, your IP address and demographic information. Google may also use cookies.
This information is important to us for improving the user experience and determining site effectiveness.
collected information
Purpose of collection
PurposeWe use the personal information collected via this website in connection with our functions and activities including to:
- provide you with information on our products and services that you request from us;
- establish and maintain a business relationship with you;
- enable us to provide you with our products and services;
- internal administrative purposes;
- conduct market analysis and research;
- keep you informed about our activities and notify you of changes to our products or services.
We will not use your personal information for purposes other than those we have informed you of or as permitted or required by law or regulation.
The type of personal information that we collect may include your full name, email address, phone number, employer and other information for customer or supplier identification purposes as well as any other information you choose to provide directly to us.
collected information
To whom does AEWC disclose your personal information?
DisclosureWe may disclose your personal information to:
- related entities within our corporate group;
- our employees and third parties including business partners, consultants, contractors, suppliers, service providers, professional advisors and agents who need the information to assist us with conducting our business activities;
- government, law enforcement and regulatory bodies where this is required for us to comply with legal and regulatory obligations.
collected information
Retention of Personal Information
RetentionWe will retain your information for only as long as there is a business or legal need. In most cases this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.
third party sites
Links to third party sites
LinksThis website may contain links to websites operated by third parties. If you access a third-party website through our website, personal information may be collected by that third party website. We make no representations or warranties in relation to the privacy practices of any third-party provider or website and we are not responsible for the privacy policies or the content of any third-party provider or website. Third party providers/websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.
personal information
Access, correction, restriction of use or erasure of personal information
RightsYou have a right to:
- request a copy of your personal information;
- ask us to restrict the use of your personal information;
- correct or rectify any personal information that is out-of-date, incorrect, incomplete or misleading; or
- request the erasure or destruction of your personal information when it is no longer necessary for the purpose for which it was originally collected, it is not being used for the purposes for which it was collected, or you wish to withdraw your consent for certain processing.
Such requests should be submitted to us in writing using the contact details below.  We may ask you to verify your identity before providing you with or correcting such information.
There may be cases where we are unable to:
- provide the information you request, such as where it would interfere with the privacy, rights or freedoms of others, or result in a breach of confidentiality or applicable laws.  In these cases we will let you know why we cannot comply with your request; or
- comply with your request for the erasure or destruction of your personal information where we need to continue processing your personal information in order to comply with applicable laws. Â
complaints
Complaint procedure
ProcedureIf you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by AEWCâs Privacy Officer, and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
Policy Update
This Privacy Policy may be updated from time to time by posting the updated version on this website.
How to contact us about privacy
If you have any question or concern in relation to out handling of your personal information or this policy, you can contact AEWC for assistance by either email or post as set out on this page.
Post
Attention: Privacy Officer
PO Box 1245, Townsville QLD 4010
Further information about the application of the Privacy Act can be found at the Office of the Australian Information Commissioner (www.oaic.gov.au)